No, we do not. Unlike other property management companies that charge a monthly flat fee whether your home is rented or not, LRR does not. We feel that by not charging this fee, there is a mutual benefit to gain higher rental price and higher occupancy.

Our commission covers all expenses in the full marketing as well as servicing our guests, social media campaigns, full management of web-site Complete web-site management, paying monthly bills from month’s profit and remitting all sales tax to local and State agencies, warranty claims remittance, payment and Management for all systems and management programs for the home rental process.

LRR does not block owners from using their home. Depending upon the time of the year and advance reservations, your home may not be available during a time you would like to come and visit. Therefore, we ask for a one-year notice for specific times of the year you would like to visit. If you are flexible, you will be able to see on-line when your home is available. If your home does not have reservations, you will be able to reserve your home. Simply call your Owner Ambassador and make your reservations. The only cost to the owner is the cost of the cleaning.

Yes. LRR has a dedicated staff the will know the ins and outs of your home. We call them Owner Ambassadors. Their sole job to be there for the owners and answer any questions, concerns or inquiries about their home. Each Owner Ambassador will introduce themselves to the new owner and give all their contact information to the owner once when the LRR agreement is signed. To guarantee the best customer service, each Owner Ambassador will be responsible to return calls/emails within 24 hours of the initial contact.

Since the Orlando market if very fluid when it comes to rates, there are many factors that affect how the nightly rate is determined. The short-term rental market in the surround area, supply and demand, weather, school vacation/holiday schedules, and the global economy all influence the daily rate. LRR has a sophisticated reservation system that analysis all these influences and formulates the daily rate. Depending upon the time of the year and occupancy, our rates could change on an hourly basis. LRR’s goal is to maximize your investment to the highest rates.

Each month, a monthly Owner’s statement will be sent by our accounting staff. These statements will show your monthly gross income, minus commission and operating expenses. This will represent the net profit for the month. When there is a profit, all remaining funds will be sent to the owner on or about the 20th of the month. In the rare occasion that there is not a profit for the month, the Owner’s credit card will be charged for any outstanding balances. This entire process is seamless, and the Owner does not have to worry about balancing any accounts. If the Owner has any questions, their Owner Ambassador will be there to answer any questions.

Since LRR has a Group/Whole Sales Department, most of the reservations for this segment of the business reserves homes up to 18 months in advance. In order to offer our homes to these groups, LRR must have a running inventory to accommodate these groups. Also, LRR spends a significant amount of money on marketing and advertising, therefore we require a 365-day notice.

LRR has two programs that maintain you home to the consistency, uniformity and quality set forth by the community. The goal is to maximize your investment by running your home like a mini hotel and keep every unit uniform. Our programs are capped, fixed monthly costs and the owner will

never pay any fees above the monthly capped costs. This ensures a more predictable monthly expense for the owner and eliminates any surprise charges/line item charges for linens, minor repairs, wear and tear, housewares and small appliances.